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  • Webinar: Reach your Customer with Data-driven Content & Engagement Strategies

    Mar 27, 2024

    Your audience is increasingly immune to marketing, they crave authenticity. As marketers its vital that we leverage the wealth data available to create campaigns that engage on a personal level at moments that matter.

    Organiser: Aaron Jackson

  • Webinar: Hit the right note: Reinvent and redefine your brand message

    Apr 3, 2024

    As customers demand a more personalised and meaningful relationship with the brands of their choice, it is imperative you have a clear brand purpose and if not, you reinvent your strategy.

    Organiser: Paul Bergamini

  • Incite Brand Marketing Summit USA 2019

    May 30, 2024 to May 31, 2024

    San Francisco, USA

    Chief Marketing Officers and senior leaders from the world's biggest and most innovative brands gather to redefine marketing

    Organiser: Aaron Jackson

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  • Customer Service Summit West 2019

    Jun 3, 2024 to Jun 4, 2024

    San Diego, USA

    200+ customer service leaders meet to map the future of customer support

    Organiser: Jasmine Kees

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  • Brand Marketing Summit Europe 2019

    Jun 25, 2024 to Jun 26, 2024

    Marketing is Dead, Engagement is Alive. As marketers we must deliver impactful interactions that deliver a clear brand purpose and narrative - be a part of the evolving conversation at 2019’s Brand Marketing Summit Europe.

    Organiser: Hayley Dunn

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  • Customer Service & Experience Summit Europe 2019

    Sep 16, 2024 to Sep 17, 2024

    London, UK

    The Customer Service and Experience Summit Europe unites pan-European brands to set the bar for your multi-channel support strategy going forward.

    Organiser: Hayley Dunn

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  • Brand Marketing Summit USA 2019

    Oct 21, 2024 to Oct 22, 2024

    New York, USA

    The Most Senior Brand-Focused Marketing, Digital and Social Media Summit returns in 2019!

    Organiser: Hayley Dunn

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  • Customer Service Summit New York 2019

    Oct 23, 2024 to Oct 24, 2024

    New York, USA

    The 9th Annual Customer Service Summit NYC unites pioneering brands to set the bar for your support strategy going forward. Be part of a community of 300+ service leaders exploring the cutting-edge of what’s possible to fulfill customer expectations.

    Organiser: Aaron Jackson

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  • Open Mobile Summit 2019

    Nov 7, 2023 to Nov 8, 2023

    San Francisco, USA

    Digital Product in the Age of the Connected Customer: Beyond mobile: Create personalized, multi-platform experiences for consumers in a rapidly evolving digital ecosystem

    Organiser: Hayley Dunn

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Webinar: The Future of Customer Service: What's hype, what's reality & is your support team ready?

Feb 13, 2024

As customer service evolves to meet changing customer expectations, support teams are delivering an unforgettable experience across multiple channels. What started as social support, is now a diverse team managing social messaging, crowd service, reputation management and much more..

Organiser: Jasmine Kees

Webinar: Right Place, Right Time - Engage Your Customer

Feb 6, 2024

Learn how to redesign your customer interaction touch points along their journey to ensure you have the biggest impact with the right

Organiser: Paul Bergamini

Impact>Cities

Dec 4, 2023 to Dec 5, 2023

Las Vegas, USA

Where Innovators, Financiers & Tech Invent the Urban Future, Now

Organiser: Thomas Wilson

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Open Mobile Summit 2018

Nov 27, 2023 to Nov 28, 2023

San Francisco, USA

Digital Product in the Age of the Connected Customer: Beyond mobile: Create personalized, multi-platform experiences for consumers in a rapidly evolving digital ecosystem

Organiser: Paul Bergamini

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Incite Brand Marketing Summit 2018

Oct 24, 2024 to Oct 25, 2024

New York, USA

Cut through the noise with seamless, consistent and impactful interactions that truly impress your customer and build relationships

Organiser: Hayley Dunn

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The Customer Service Summit 2018

Oct 4, 2024 to Oct 5, 2024

New York, USA

When Empowered Agents, Multichannel Integration & Automation Deliver Personalized Customer Support at Scale

Organiser: Aaron Jackson

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The Customer Service and Experience Summit Europe

Sep 18, 2024 to Sep 19, 2024

London, UK

Deliver an unforgettable experience: How AI, Self-Serve, Empowered Agents and Social Media can advance your customer service

Organiser: Hayley Dunn

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Webinar: Providing customers with exceptional connected experiences

Sep 5, 2024

Join digital leaders from USA Today, Glassdoor and HER Social App

Organiser: Paul Bergamini

Webinar: Urban Mobility on Demand: Public and Private Collaboration to Enhance Mobility

Aug 2, 2024

Urban mobility requires transformation NOW! Breakdown silos, blur the lines between public and private and drive innovation through ground-breaking partnerships.

Organiser: Thomas Wilson

Webinar: Creating Stories that Connect with your Customer

Aug 1, 2024

Join this FREE live webinar to hear how big brand marketers are reinventing their content and storytelling strategies.

Organiser: Hayley Dunn

Webinar: Reimagine Social Media Care for the Customer of 2019

Jul 12, 2024

As social and digital channels begin to mature, now is the time to embrace new functionality and operationalize your care teams for efficiency as well as scale.

Organiser: Aaron Jackson

Webinar: TGI Friday’s, Marriott and Esurance on delivering personalized product to the connected consumer

Jun 28, 2024

With the digital ecosystem expanding and consumers moving beyond just mobile it is crucial for brands to deliver seamless multi-platform experiences and personalize interactions for their customers.

Organiser: Paul Bergamini

Webinar: Reinvention of Marketing: The future of customer engagement through data-driven strategies

Jun 27, 2024

Join this FREE live webinar to hear how big brand marketers are reinventing their customer engagement strategies.

Organiser: Hayley Dunn

Webinar: Reimagining Customer Service to Deliver an Unforgettable Experience

Jun 14, 2024

To stay relevant, leaders must refine their support strategy for 2018 – embracing new channels, developing technologies and strategies like self-service, as well as continuing to update agent training and development.

Organiser: Aaron Jackson

Customer Service Summit West

Jun 7, 2024 to Jun 8, 2024

San Diego, USA

When Empowered Agents, Multichannel Integration & Automation Deliver Personalized Customer Support at Scale

Organiser: Josh Gordon

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Incite Brand Marketing Summit USA

May 30, 2024 to May 31, 2024

San Francisco, USA

Chief Marketing Officers and senior leaders from the world's biggest and most innovative brands gather to redefine marketing

Organiser: Aaron Jackson

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Exclusive Webinar: Effortless and Meaningful Digital Customer Service

May 9, 2024

Dell, Alaska Airlines and Conversocial share best practice on customer service strategy

Organiser: Aaron Jackson

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Webinar: Home Depot and AARP on Delivering Outstanding Omnichannel Customer Care & Experiences

Mar 13, 2024

Refine your omnichannel care strategy in an age of digital complexity and ever-heightening expectations to deliver unrivalled customer service.

Organiser: Josh Gordon

Webinar: Reach your Customers with Innovative Marketing, Compelling Content and Impactful Social

Mar 8, 2024

Reach your Customers with Innovative Marketing, Compelling Content and Impactful Social.

Organiser: Aaron Jackson

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The Open Mobile Summit

Nov 29, 2023 to Nov 30, 2023

San Francisco

The Biggest B2C Mobile Event in America for Mobile Product, UX/Design and Mobile Marketing Executives

Organiser: Josh Gordon

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