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Webinar: Don't Look Tone Deaf: Shifting Your Content & Creative to Align with Cultural Phenomena
May 19, 2024
In this webinar, you'll get advice from three of America's most recognizable brands on how they are shifting their content and creative strategy to set themselves up for success.
Organiser: Jasmine Kees
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Customer Service Summit Europe
Sep 14, 2024 to Sep 15, 2024
London
The Customer Service and Summit is a by brands for brands meeting focused on bringing together an unrivalled list of customer service leaders across Europe.
Organiser: Paul Bergamini
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The 10th Annual Customer Service Summit
Oct 1, 2024 to Oct 2, 2024
New York, USA
The Customer Service Summit brings together an unrivalled list of senior leaders from the world’s most powerful and innovative brands.
Organiser: Aaron Jackson
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Incite Marketing Summit New York
Oct 13, 2024 to Oct 14, 2024
New York, USA
The Brand Marketing & Digital Summit is the only CMO led event for brand, digital and content marketing professionals.
Organiser: Jasmine Kees
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Open Mobile & Digital Experience Summit
Oct 20, 2024 to Oct 21, 2024
San Francisco, USA
The Open Mobile & Digital Experience Summit brings together 400+ Chief Digital, Product and Marketing officers from America’s most powerful and innovative brands to shape how we can create personalized digital and mobile experiences that impact and add value to customers beyond a transaction.
Organiser: Aaron Jackson
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Webinar: How CX & Customer Service Will be Forever Changed by COVID-19
May 7, 2024
In the past 8 weeks we have seen the customer service landscape change more than in the previous 10 years.
Organiser: Paul Bergamini
Webinar: Adapt Your Customer Service Department to Home Working and COVID-19 Pandemonium
Apr 30, 2024
Your customers not only expect great support on their preferred channel, they expect a personalized service experience seamlessly across multiple channels
Organiser: Aaron Jackson
Webinar: The Agile Marketing Team: Adapting your Strategy During a Global Crisis
Apr 29, 2024
As the face of the business, marketing teams must be able to quickly adapt their brand’s messaging to suit new customer concerns, needs, wants, and expectations.
Organiser: Jasmine Kees
Webinar: Create a Customer-Service Obsessed Culture
Apr 8, 2024
In these uncertain times it is important to keep your customer at the heart of what you do.
Organiser: Paul Bergamini
Webinar: Quality Over Quantity – The Changing Face of 2020 Marketing
Apr 1, 2024
This is a call to end inauthentic, impersonal marketing. The marketing department is in a crucial transition from quantity to quality – it’s time to cut through the digital noise with purpose-driven, data-backed marketing.
Organiser: Jasmine Kees
Webinar:The Future of Marketing: Trends and Challenges Ahead
Feb 26, 2024
As a marketer you need your finger on the pulse both in terms of new technologies and trends to fully unleash your potential.
Organiser: Paul Bergamini
Webinar: Redefine Customer-Centricity for the Ultimate 2020 Marketing Strategy
Feb 19, 2024
So, what does customer-centricity look like for marketers today? And how can your business take that one step further?
Organiser: Jasmine Kees
Free Webinar Redefining Support Agent Potential - Boost the productivity of your customer service team.
Jan 30, 2024
New strategies and technologies to empower agents and boost the productivity of your customer service team.
Organiser: Aaron Jackson
Free Webinar Redefining Support Agent Potential - Boost the productivity of your customer service team.
Jan 30, 2024
New strategies and technologies to empower agents and boost the productivity of your customer service team.
Organiser: Aaron Jackson
Webinar: Cut through the noise with compelling and creative marketing content
Jan 23, 2024
You need to cut through the noise with compelling content that engages your audience and leaves a lasting impression.
Organiser: Paul Bergamini
Webinar: A New Decade, A Martech Rehash
Jan 15, 2024
Can Authentic Marketing Bring Back Brand Trust?
Organiser: Jasmine Kees
Webinar: The Future of Customer Service: Trends to Test in 2020
Dec 12, 2023
Each year brings new ideas and new challenges to the customer service department. It can be tough to keep up, but to help you prepare for the year ahead we are bringing together some of the best in the business to talk over how we got here and what's next.
Organiser: Aaron Jackson
Webinar: Make Marketing Mean Something: Strike the Right Balance
Dec 11, 2023
Achieve Something With Your Marketing: Championing Causes
Organiser: Paul Bergamini
Webinar: 10 Simple Hacks to Upgrade Your 2020 Marketing Strategy
Nov 26, 2023
For years, reports have read “by 2020, marketing will…” – it may just be another year, but expectations are higher than ever. Priorities and budgets have been set and it’s time to ensure your strategy is hitting all the bases.
Organiser: Jasmine Kees
Open Mobile Summit 2019
Nov 7, 2023 to Nov 8, 2023
San Francisco, USA
Digital Product in the Age of the Connected Customer: Beyond mobile: Create personalized, multi-platform experiences for consumers in a rapidly evolving digital ecosystem
Organiser: Hayley Dunn
Customer Service Summit New York 2019
Oct 23, 2024 to Oct 24, 2024
New York, USA
The 9th Annual Customer Service Summit NYC unites pioneering brands to set the bar for your support strategy going forward. Be part of a community of 300+ service leaders exploring the cutting-edge of what’s possible to fulfill customer expectations.
Organiser: Aaron Jackson
Brand Marketing Summit USA 2019
Oct 21, 2024 to Oct 22, 2024
New York, USA
The Most Senior Brand-Focused Marketing, Digital and Social Media Summit returns in 2019!
Organiser: Hayley Dunn
Customer Service & Experience Summit Europe 2019
Sep 16, 2024 to Sep 17, 2024
London, UK
The Customer Service and Experience Summit Europe unites pan-European brands to set the bar for your multi-channel support strategy going forward.
Organiser: Hayley Dunn
Webinar: The Future of Customer Service: How to leverage multichannel CS and technological innovations
Jul 11, 2024
Join Gucci and Sky and learn how to put customers needs first and deliver a level of care that is personal and helpful regardless of scale.
Organiser: Paul Bergamini
Brand Marketing Summit Europe 2019
Jun 25, 2024 to Jun 26, 2024
Marketing is Dead, Engagement is Alive. As marketers we must deliver impactful interactions that deliver a clear brand purpose and narrative - be a part of the evolving conversation at 2019’s Brand Marketing Summit Europe.
Organiser: Hayley Dunn