Incite Group - Understanding the Whole Customer Experience

CMOs from Mitsubishi, Lexus and Cadillac join Reuters Events ‘Celebrating Women in Automotive’ series

JBarrett — Thu, 07 May 2020 15:56:38 +0000

Women account for only 27% of the US auto manufacturing workforce as compared to about 47 % of the overall labor force. The automotive sector (Deloitte) could benefit greatly from an increase in women un automotive, to help move the industry forward.

Reuters Events Automotive will be hosting exclusive live discussions with leading women, to promote women in automotive and help drive a future of inclusivity.

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Brand Marketing

Webinar Recordings: The Agile Marketing Team: Adapting your Strategy During a Global Crisis

JBarrett — Mon, 04 May 2020 13:01:20 +0000

Click here to access the live recording

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Brand Marketing

Webinar Recordings: Redefine Customer-Centricity for the Ultimate 2020 Marketing Strategy

JBarrett — Mon, 02 Mar 2020 17:45:43 +0000

In 2020, your competitive advantage lies in your ability to deliver coherent, personalized marketing campaigns. Customer expectations are higher than ever, and they will not accept an impersonal approach.

So, what does customer-centricity look like for marketers today? And how can your business take that one step further?

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Brand Marketing

Reuter’s Events Launches West Coast Marketing Flagship Summit

JBarrett — Tue, 11 Feb 2020 16:00:29 +0000

Following the recent Reuters acquisition, the Incite Group are transforming their marketing series and launching a three-day flagship event in San Diego. This meeting is 2020’s gathering of the marketing elite.

Download a copy of the New Brochure Here

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Brand Marketing

Webinar Recordings: A New Decade, A Martech Rehash

JBarrett — Fri, 31 Jan 2020 11:51:54 +0000

Click here to recieve the recordings

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Channels:

Brand Marketing

Give Your Marketing Purpose – Championing Causes Through Purpose Driven Marketing

JBarrett — Wed, 04 Dec 2019 16:35:35 +0000

More than ever, more brands are focusing their marketing around a brand mission or positive cause.

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Brand Marketing

North America’s Must-Attend Customer Service Strategy Meeting Hits NYC

JBarrett — Thu, 22 Aug 2019 14:51:19 +0000

As experience overtakes price and product as a key brand differentiator, customer service is being recognized as the face of, and driver for, organization-wide strategy. Leaders’ responsibilities and internal footprint are changing and, simultaneously with customer expectations, they must evolve.

Do you believe customer service needs to be recognized as more than just a cost-center? Ready to enact change? Check out Incite’s CS/CX event, reputably the must-attend strategy meeting for east coasters.

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Primary Event:

Customer Service Summit New York 2019

Channels:

Customer Experience

Webinar Recordings: HP, Google and Sure Petcare share the latest strategies and innovations for customer-centricity

JBarrett — Fri, 16 Aug 2019 13:42:30 +0000

Free webinar: HP, Google and Sure Petcare share the latest strategies and innovations for customer-centricity. Accelerate your customer service efforts by listening to 45 minutes of direct takeaways from these European leaders.

Access the recordings here

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Primary Event:

Customer Service & Experience Summit Europe 2019

Channels:

Customer Experience

Webinar Recordings: Create Personalized Digital Product Experiences through a deeper customer understanding

JBarrett — Fri, 16 Aug 2019 13:13:52 +0000

WeWork, Fifth Third Bank and Good Eggs share how to “Create personalized digital product experiences through a deeper customer understanding” during this 45-minute live webinar.

Access the recordings here.

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Mobile Product

Webinar Recordings: Deliver Unique Mobile Customer Experiences through Personalization, Analytics and Insights

JBarrett — Fri, 16 Aug 2019 13:05:45 +0000

Mobile strategy has traditionally focused on acquisition, however, with saturation rates increasing retention is now business critical. Personalized, timely and user-friendly mobile experiences are demanded from customers, but many brands are yet to have the perfect mobile strategy.

Incite Group have brought together NFL, PGA Tour and Lemonade for a live 45-minute webinar to discuss how you can improve your mobile engagement. Access the recordings here.

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Primary Event:

Open Mobile Summit 2019

Channels:

Mobile Product