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B2B Content Maturity
Content is still king across social media. New research however, suggests that B2B marketers are still struggling to convert the content they produce into tangible revenue
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The Wednesday Update including how to target Facebook customers, social TV, Twitter query response...
How to target Facebook customers, social TV, Twitter query response and mobile social behaviour
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Conversocial Guest Blog: Do social responses always need a second pair of eyes?
A guestblog from Conversocial on risks of instant replies on social media
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How safe is social login?
With the news headlines once again filled with online security threats this time focusing on password use, is the trend for more social login use safe and secure?
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Customer Centric Social Media Part 1: From Products to People
For corporations to succeed they need to make the move from a product-focused approach to one that is more customer-focused
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Impact Measurement: Refine Social Performance to Drive Better Results
An exclusive recording from the opening plenary session at the Corporate Social Media Summit New York 2014
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The Wednesday Update including LinkedIn consumers, what to track across social media, Twitter...
LinkedIn consumers, what to track across social media, Twitter updates and why millennial think channels are irrelevant.
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Use Customer Intimacy to Drive Growth and Competitive Advantage
An exclusive recording from the opening plenary session at the Corporate Social Media Summit New York 2014
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Citibank on the Future of Social Media
Lara Ruth, Vice President, Content and Social at Citibank North America, shares her thoughts on the findings from the State of Corporate Social Media Briefing 2014
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Management Spotlight: Carla Saavedra Kochalski, Manager of Social Media Listening and Care, Capital...
Below is a brief Q&A with Carla on Capital One's integrated social customer service approach
Latest Analysis
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Citibank on the Future of Social Media
Lara Ruth, Vice President, Content and Social at Citibank North America, shares her thoughts on the...
-
B2B Content Maturity
Content is still king across social media. New research however, suggests that B2B marketers are...
-
Customer Centric Social Media Part 1: From Products to People
For corporations to succeed they need to make the move from a product-focused approach to one that...
Upcoming Events
View All Events-
Sep 15, 2014 - Sep 16, 2014San Francisco
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Nov 4, 2014 - Nov 5, 2014New York
Latest Tweets
- Citibank on the Future of Social Media http://t.co/eAy3Bv3oHW — 2 hours 44 min ago
- 5 surprising figures you need to know to improve your #Twitter strategy http://t.co/S9uBUe02mr — 3 hours 54 min ago
- Have you taken advantage of your $300 saving on #csmsf yet? http://t.co/LfMlU1EiAA — 5 hours 14 min ago
- Customer Centric Social Media Part 1: From Products to People http://t.co/L6CMsvNyjs — 6 hours 54 min ago
Latest Podcasts
Impact Measurement: Refine Social Performance to Drive Better Results
An exclusive recording from the opening plenary session at the Corporate Social Media Summit New York 2014
Use Customer Intimacy to Drive Growth and Competitive Advantage
An exclusive recording from the opening plenary session at the Corporate Social Media Summit New York 2014
Social In Context: Weave Social Into The Fabric Of Your Company [Podcast]
An exclusive recording from the opening plenary session at the Corporate Social Media Summit New York 2014