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Sprout Social provides social media engagement, publishing and analytic tools for top global brands including AMD, McDonald's, Nokia, Pepsi, and UPS. A powerful platform for social business, Sprout enables enterprise brands to more effectively manage social channels, collaborate across teams and integrate into other business systems to provide an exceptional customer experience. Headquartered in Chicago, Sprout is a Twitter Certified Product and a Facebook Preferred Marketing Developer. Learn more at sproutsocial.com.

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IZEA is the world leader in social media sponsorship, operating multiple marketplaces including Staree, SponsoredTweets and SocialSpark. We connect advertisers with social media publishers, helping them monetize their social media presence. The company has completed over three million social media sponsorships for customers ranging from small local businesses to Fortune 50 organizations. For more information about IZEA, visit www.izea.com.

Crimson Hexagon is the leading provider of analysis software that delivers business intelligence from social media data for global corporations. Powered by patented technology developed at Harvard University's Institute for Quantitative Social Science, the Crimson Hexagon ForSight™ platform delivers the industry's most comprehensive Big Data analysis capabilities for a variety of large-scale data sources. Clients include leading global organizations such as: Microsoft, Paramount Pictures, Starbucks, Simon & Schuster, Twitter, The United Nations, and many more. For more information go to: http://www.crimsonhexagon.com or read the Crimson Hexagon blog: http://www.crimsonhexagon.com/blog/.

The Altimeter Group calls Sprinklr “the most capable” Social Media Management System to serve the needs of large organizations.

We consider ourselves to be the only true Multi-Channel, Multi-Function, Multi-Division platform designed to make it possible-and profitable-for global brands to connect with their global social audience.

We call it Social@Scale.

Spredfast is a social media management system designed to help companies succeed in social business. As a software as a service (SaaS) solution, Spredfast provides a unified platform for enterprises and agencies to manage, monitor and measure their social media programs. It also enables coordination of team activity and integration of social data into existing business systems.

Spredfast works with brands like Nokia, AARP, Bayer, Whole Foods and HomeAway to extend and publish their content and engage with their social community from a single interface on major social networks including Facebook, Twitter, YouTube, LinkedIn, Blogs and Flickr.

For more information, visit http://spredfast.com.

Unmetric is headquartered in New York City and works with leading brands and agencies across the world. Unmetric provides not-so-obvious competitive intelligence on over 10,000 global brands across 30 industry sectors, helping brands and their agencies to comprehend and calibrate their social media efforts, and compete with intelligence and efficiency. Their client list includes iconic brands like Subway, Campbell's, Toyota, and Lowe's Home Improvement, and agencies like MRY, M Booth, Golin Harris, and the Zocalo Group. For more information, visit www.unmetric.com

newBrandAnalytics (nBA) delivers social intelligence that helps companies win – and keep – market share while improving overall operational performance. newBrandAnalytics’ unique approach extracts targeted, local insights from volumes of unstructured social media data, pinpointing specific ways your company can meet and exceed customer expectations to create lifelong brand evangelists. The company serves clients across food and beverage, hospitality, retail, and government industries, including Five Guys, Hyatt, Dick's Sporting Goods, Ruby Tuesday, Darden, the District of Columbia and many more. To learn more, please visit www.newbrandanalytics.com or follow us @nBrandAnalytics

Shoutlet provides enterprise social management software for companies to engage consumers online and monetize their social media communication. It includes Facebook, Twitter, and YouTube management, Social CRM, a contest platform, HMTL5 web app building, mobile marketing, social commerce, and real-time analytics in one easy-to-use interface.

Zoomph™ is an Influencer Engagement Platform that collects and ranks influential content in real-time from Facebook, Twitter, and Instagram. Zoomph’s proprietary influencer ranking system ZPoints™ is designed to maximize your social media reach, depth, and engagement through its three core modules: Curation, Visualizations, and Analytics. These modules offer many insightful and engaging ways to create social hubs, real-time polls, and customizable social visualizations for websites, mobile devices, and other second screens. Zoomph is an on-demand service designed to serve small and medium businesses and scalable for large enterprises. Experience Zoomph first hand at: www.Zoomph.com.

Kontera is a technology company that operates a Big Data cloud-based marketing suite that includes Kontera’s Content Insights, Mobile Content Activation and Desktop Content Activation products. The Kontera Content Marketing Platform provides content intelligence throughout the customer relationship lifecycle that enables marketers to develop cost effective and scalable data and content led marketing strategies. Our technology aggregates and analyzes data at scale by analyzing and correlating over 600 million data and content items in real time every day. Our Content Discovery platform connects data, content, and trends to provide actionable insights for developing and curating the right content for the right audience. Marketers use our platform to intelligently discover the most relevant and timely owned, social and authoritative content, publish it within the ideal and most relevant media channels and measure its performance. Visit www.kontera.com for more information.

Lithium makes software that powers the social customer experience. With the Lithium platform, brands like Best Buy, AT&T, Sephora, Univision and PayPal turn their customers’ passion and knowledge into trusted content assets for customer service, marketing, sales, and product development. This drives real ROI from social –build brand advocacy, lower customer service costs, drive sales, and accelerate innovation. The Lithium Social Customer Suite offers complete social monitoring and response, a comprehensive community platform, and actionable analytics across millions of blogs, forums, and social networking sites. For more information, visit lithium.com, or connect with us on Twitter, Facebook and our own nation – the Lithosphere.

Crowdtap is the Collaborative Marketing Platform, the leading enterprise technology solution that allows marketers to partner with their most engaged consumers throughout the marketing process.

With Crowdtap, brands can learn, ideate and market with their consumers on-demand.

Crowdtap's Social Advocacy Suite drives deep social conversations and word of mouth at scale from brands' most passionate fans. Crowdtap's Insights Community Suite allows brands to learn from and ideate with their social communities in real-time through a branded research community.

Nexgate provides cloud-based brand protection and compliance for enterprise social media accounts. Its patent-pending technology seamlessly integrates with the leading social media platforms and applications to find and audit brand affiliated accounts, control connected applications, detect and remediate compliance risks, archive communications, and prevent fraud and account hacking.

Nexgate is based in San Francisco, California, and is used by some of the world’s largest financial services, pharmaceutical, Internet security, manufacturing, media, and retail organizations to discover, audit and protect their social infrastructure.

SayItSocial is a digital training and strategy agency that creates tactic rich social business training programs, courses and e-Learning programs for enterprise organizations. Our customized on-site or e-Learning modules cover a variety of digital marketing initiatives designed to create easy-to-understand, engaging and visually stimulating social business certification courses, modules on compliance, social crisis management, crisis scenario training, legal & escalation policy training, strategy mapping and more. They can include any number of requested graphic and interactive elements, designed around your businesses needs including animation, video, document downloads, and interactive graded quizzes with certifications. Current clients include ARAMARK, DuPont and more.

For more information about SayItSocial, visit www.SayItSocial.com

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 156,700 employees as of December 31, 2012, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.

Crisp provides affordable 24/7 moderation giving brands the highest quality protection against damaging social media content such as Spam, Pornography, Profanity and Racism. We do this at a fraction of the cost of human moderation agencies and also provide our clients with Service Level guarantees for content removal.

We turn moderation budgets into positive ROI by:

• Identifying and sending relevant comments to Customer Service Teams.
• Providing contextual sentiment analysis for every Post / Campaign.
• Identifying Social Media PR Crises at an early stage.
• Spotting threats against your business, people or property.
• Increasing social media engagement by ensuring your fans only see relevant and suitable content.

Crisp's Social Media Moderation 24/7 service is truly global. We work across all social media platforms in over 50 languages and currently moderate over 750 million pieces of content each month for over 100 customers.

www.crispthinking.com

O'Dwyer's is the trusted source for those seeking the inside news of public relations. In fact, Jack O'Dwyer's Newsletter is recognized as "the bible of PR" by the New York Times. We've been covering the field for 44 years through our weekly newsletter, monthly magazine, directories, guides and website. Fiercely independent, we continue to provide news, analysis and commentary not found on any other PR website or in any other PR publication.

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Elemental simplifies global brand comms, PR, marketing and social media needed between businesses and its stakeholders. Interested how we can do this for your brand?

Learn more about us at http://www.elementalcomms.co.uk/showreel and from @elementalcomms

The Social Media Portal (SMP) is a news and information directory mapping digital and social media globally.

SMP showcases social media and related technology with free resources benefiting academics, advertisers, businesses, marketers, PRs, researchers etc.

With SMP you can add your apps, blog, press releases, campaigns, research, events and more. Keep up-to-date and feel the love @smponline.

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1to1® Media is dedicated to helping organizations across the globe realize the greatest value from their customer base. We provide resources that help senior executives to drive change and make customer-based initiatives the centerpiece of their growth strategy.

1to1 Media's custom publications explore the best practices, trends, and developments from companies that are using customer initiatives to drive bottom-line impact. Backed by Peppers & Rogers Group, the globally recognized leader in customer strategy and relationship marketing, 1to1 Media combines thought leadership, field experience, and editorial expertise to deliver the content needed by our audience of more than 130,000 decision-makers.

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