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This week’s Wednesday update includes Reebok fitness rewards, house of horrors videos and social media login demands

By David Howell on April 18, 2012

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This week’s Wednesday Update features case studies from Nivea, Confused.com and Reebok, alongside info on social login, word of mouth, and Pinterest.

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How gamification can boost customer interactions, train staff and improve stakeholder engagement

By Charlotte McEleny on April 18, 2012

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Gamification is a term that gained itself a bit of a reputation as a fad. However, when simplified, it is a useful way of explaining how gaming and reward mechanics can be used to build excitement and loyalty.

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Practitioner Interview: Nissan India

By David Howell on April 18, 2012

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Nissan have a clear vision to build relationships with their customers and have successfully turned to social media as a way to connect with the consumers. Find out more about how in this in-depth interview.

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Socially Mobile: How marketers can use mobile to enhance social engagement

By Charlotte McEleny on April 11, 2012

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Social media is moving to mobile platforms. Corporations need to understand that increasingly, their social media activity won’t be on their website.

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State of Corporate Social Media 2012 Briefing: Progress Report

By David Howell on April 11, 2012

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Useful Social Media asked 650+ social media practitioners about how they manage social in their company and their plans for the future.

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Practitioner Interview: Domino’s Pizza

By David Howell on April 11, 2012

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Useful Social Media spoke with Nick Dutch, Multimedia Manager, Domino’s Pizza about how the company uses social media to engage with its customers.

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