This week’s Wednesday Update features case studies from Nivea, Confused.com and Reebok, alongside info on social login, word of mouth, and Pinterest.
Read The Full ArticleHow gamification can boost customer interactions, train staff and improve stakeholder engagement
Gamification is a term that gained itself a bit of a reputation as a fad. However, when simplified, it is a useful way of explaining how gaming and reward mechanics can be used to build excitement and loyalty.
Read The Full ArticlePractitioner Interview: Nissan India
Nissan have a clear vision to build relationships with their customers and have successfully turned to social media as a way to connect with the consumers. Find out more about how in this in-depth interview.
Read The Full ArticleSocially Mobile: How marketers can use mobile to enhance social engagement
Social media is moving to mobile platforms. Corporations need to understand that increasingly, their social media activity won’t be on their website.
Read The Full ArticleState of Corporate Social Media 2012 Briefing: Progress Report
Useful Social Media asked 650+ social media practitioners about how they manage social in their company and their plans for the future.
Read The Full ArticlePractitioner Interview: Domino’s Pizza
Useful Social Media spoke with Nick Dutch, Multimedia Manager, Domino’s Pizza about how the company uses social media to engage with its customers.
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