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How gamification can boost customer interactions, train staff and improve stakeholder engagement

By Charlotte McEleny on April 18, 2012

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Gamification is a term that gained itself a bit of a reputation as a fad. However, when simplified, it is a useful way of explaining how gaming and reward mechanics can be used to build excitement and loyalty.

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Socially Mobile: How marketers can use mobile to enhance social engagement

By Charlotte McEleny on April 11, 2012

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Social media is moving to mobile platforms. Corporations need to understand that increasingly, their social media activity won’t be on their website.

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The 5 best brands on social media – according to corporate social media practitioners

By Nick Johnson on February 10, 2012

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As part of our research for the forthcoming annual State of Corporate Social Media briefing, we asked the question “Which 3 companies are best at using social media?”. We reveal the answers – and some observations – in this post.

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Social Law: Social Media Regulation and Policy

By Guy Clapperton on January 19, 2012

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The days of anything goes within the social media space are gone. Regulation and legislation now have a profound influence on your company’s social media policy

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OPINION: What is Gamification, and should you bother finding out?

By Harry Rollason on December 13, 2011

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An opinion piece from our very own Harry Rollason investigating how large companies like Siemens are incorporating game dynamics into your marketing campaign – and whether doing the same is worthwhile for your own brand.

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Semantic social marketing: the next big thing?

By Martyn Wilson on December 13, 2011

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The semantic social web has the potential to change the way businesses market to individual customers. Will consumers – and networking sites – be willing to share enough information to make it a reality?

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